Global services

    Market research services for pharma, healthcare, and commercial industries

    BioNixus runs senior-led programmes across 38 countries — from physician surveys and HTA strategy to CATI, CAWI, CAPI fieldwork, focus groups, mystery shopping, price elasticity, and online behaviour tracking. One firm, one methodology standard, scoped to the decision you need to make.

    • 38

      Countries fielded

    • 16

      Industry verticals

    • 6

      Core pharma modules

    • 9+

      Fieldwork modes

    MHRA and EMA regulatory complianceNHS Research Ethics Committee (REC) standardsGDPR-compliant data collection protocolsICH-GCP guidelines for clinical research

    Three connected research portfolios

    Pharma & healthcare

    Regulated categories that demand verified HCP and payer samples, HTA-aware synthesis, and launch-ready evidence across the US, EU5, UK, GCC, and North Africa.

    Methodologies & fieldwork

    CATI, CAWI, CAPI, focus groups, mystery shopping, price elasticity, brand tracking, and digital behaviour modules — combinable into one programme with shared QC and reporting.

    Commercial & cross-industry

    B2B buyer research, shopper insight, and consumer segmentation for banking, retail, tourism, technology, manufacturing, and FMCG — via the industries hub.

    Pharma & healthcare research modules

    Quantitative, qualitative, access, intelligence, trial support, and stakeholder mapping — combinable into one global programme.

    Quantitative research & physician surveys

    Statistically powered surveys with physicians, payers, and healthcare professionals across 38 countries — online, telephone, and face-to-face fieldwork at defined sample sizes (n=50 to 500+), with quotas and significance testing your governance team can defend.

    PharmaMedTechPayers
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    Qualitative research & expert insights

    In-depth interviews, focus groups, and advisory boards with KOLs, treating physicians, payers, and hospital decision-makers — designed to explain the why behind adoption and access, not just the what.

    KOLAdvisory boardsPathways
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    Market access & HTA strategy

    Evidence-led pricing, payer engagement, and value-story testing for the US, EU5, UK, and GCC — with HTA and reimbursement support mapped to NICE, G-BA, HAS, CMS, and Gulf health authority expectations.

    HTAPricingGCC access
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    Competitive intelligence

    Competitor monitoring, pipeline and landscape assessments, launch-readiness reviews, and biosimilar impact studies — turned into a clear read on where your brand can realistically win.

    LandscapeLaunch prepBiosimilars
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    Clinical trial support

    Site identification, investigator profiling, patient-recruitment feasibility, protocol feedback from treating physicians, and real-world evidence planning across the Americas, Europe, and MENA.

    FeasibilityRWEInvestigators
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    KOL & stakeholder mapping

    Identification of the opinion leaders, committees, and procurement voices that shape decisions — with ethnographic research, patient-journey mapping, and treatment-pathway analysis where clinical context matters.

    StakeholdersJourney mappingInfluence
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    Fieldwork & analytics

    Methodologies across industries

    The same senior team runs CATI, CAWI, and CAPI fieldwork for pharma HCP panels and B2B buyer programmes — plus mystery shopping, price elasticity, focus groups, and online behaviour tracking where your category demands it.

    CATI

    CATI — telephone interviewing

    Computer-assisted telephone interviewing for hard-to-reach B2B buyers, HCP panels, and senior decision-makers — with live supervision, quota management, and bilingual Arabic–English field teams across MENA.

    Pharma · B2B · Financial services

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    CAWI

    CAWI — online surveys

    Computer-assisted web interviewing at scale — physician trackers, brand health, employee pulse, and consumer panels with mobile-first design, fraud screening, and multi-country harmonisation.

    All industries · Global panels

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    CAPI

    CAPI — face-to-face fieldwork

    Computer-assisted personal interviewing for hospital audits, retail audits, and on-site B2B interviews — with offline-capable devices, GPS verification, and supervisor QC in GCC, LATAM, and Europe.

    Healthcare · Retail · FMCG

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    Focus groups & mini-groups

    Moderated group discussions — in-person, virtual, or hybrid — for concept testing, message refinement, and category exploration with simultaneous translation in Arabic, French, German, and Portuguese.

    Pharma · B2C · Tourism

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    Mystery shopping & audit programmes

    Structured mystery shopper and service-audit programmes for banking branches, hospitality, retail, and healthcare front-of-house — scored against your service standards with photo and audio evidence where permitted.

    Banking · Retail · Hospitality

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    Price elasticity & conjoint

    Van Westendorp, Gabor-Granger, and discrete choice experiments (DCE) to model price sensitivity, pack-size trade-offs, and willingness-to-pay — for pharma launches, FMCG, and financial product pricing.

    Pharma · FMCG · Insurance

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    Online behaviour tracking

    Digital journey analysis, click-stream studies, and passive metering modules — combined with survey data to connect stated preference with observed behaviour across e-commerce, banking, and health portals.

    B2C · E-commerce · Health-tech

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    Brand tracking & awareness

    Continuous or pulse trackers for aided and unaided awareness, consideration, NPS, and competitive share-of-voice — fielded CAWI or CATI with dashboards your marketing team can act on weekly.

    FMCG · Telecom · Pharma OTC

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    Segmentation & MaxDiff

    Needs-based segmentation, latent class analysis, and MaxDiff prioritisation to rank features, messages, or product attributes — feeding targeting and portfolio decisions in B2B and B2C categories.

    B2B · Technology · Consumer

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    Frequently asked questions

    Does BioNixus only work in pharmaceutical and healthcare markets?

    No. Pharmaceutical and healthcare research is where BioNixus leads — but the same senior-led methodology extends to B2B and B2C programmes: financial services, real estate, tourism and hospitality, manufacturing, technology, AI startups, retail, and FMCG. Explore the commercial sections below or the BioNixus industries hub for category-specific scope.

    Which fieldwork mode fits our study — CATI, CAWI, or CAPI?

    CAWI suits large-scale online panels and trackers. CATI reaches senior B2B buyers and HCPs who do not respond online. CAPI is essential for on-site audits, hospital visits, and retail mystery programmes. We recommend the mode — or a mixed-mode design — during scoping based on your audience, geography, and timeline.

    Which service fits a pre-launch pharmaceutical programme?

    Most launch teams combine quantitative physician surveys with qualitative KOL depth and market access support. We scope modules to your phase — feasibility, positioning, pricing, or HTA — and sequence fieldwork to match your governance calendar across the US, Europe, and MENA.

    Can we commission one module or an integrated global programme?

    Both. Each healthcare card links to a dedicated scope page. You can run a standalone CATI wave, a focus-group programme, a mystery-shopping audit, a price-elasticity study, or a multi-country programme where modules share sampling logic and reporting templates.

    Which geographies do these services cover?

    BioNixus executes across 38 countries in the Americas, Europe, MENA, Africa, and Asia-Pacific priority markets — with offices and field networks in the US, UK, Egypt, Saudi Arabia, UAE, Kuwait, and Brazil.

    How quickly can we receive a proposal?

    Share your objective, audience, industry, and timeline via the contact form. We typically return a tailored methodology outline within one business day.

    Talk with BioNixus research specialists

    Our team supports pharmaceutical companies with decision-ready insights across the Americas, Europe, and the Middle East using quantitative and qualitative methodologies.

    US No. +1 888 465 5557Europe No. +44 7727 666682Middle East, Africa and Asia No. +20 120 688 2323

    Request a proposal